Offers Terms and Conditions
Here are our Terms & Conditions (the boring stuff) for all our current offers. Make sure you scroll down to find the Ts & Cs that are relevant to your offer!
Westfield ‘Festival of Lights’ - BOTTOMLESS
Enjoy unlimited complimentary refills of Peach Rubro Iced Tea and Coca-Cola soft drinks with the purchase of any main menu item purchase. Main item includes any single item from the Flame Grilled PERi-PERi Chicken, To Share, Burgers, Wraps & Pitas, Salads and Bowls categories or with a minimum spend of $10.95. Offer valid at Nando’s Miranda Westfield, NSW restaurant only, while stocks last. Offer valid from 10:00AM AEST on Thursday 4 July 2024 and ends at 11:59PM AEST on Friday 21 July 2024. To redeem online, use promo code BOTTOMLESS6 on the Nando’s app or website during checkout. This offer applies to dine-in orders made via the Nando’s app or Website only and excludes takeaway, catering or delivery orders. Offer can also be redeemed at the counter. Not transferable or exchangeable. Cannot be redeemed or substituted for cash or other currency. Subject to applicable laws, Nando’s may vary or update these terms at any time. PERi-Perks points can be earned with this offer, excluding any complimentary or discounted items awarded for purchases in association with any offer or discount. One offer per person per day. Not valid with any other offer unless specified otherwise. Points payment cannot be used when redeeming an offer. Please enjoy PERi-PERi responsibly.
Bounceback Cards - FREE NATA
Receive One (1) complimentary Nata with the purchase of any main menu item purchase. Main item includes any single item from the Flame Grilled PERi-PERi Chicken, To Share, Burgers, Wraps & Pitas, Salads and Bowls categories or with a minimum spend of $10.95. Offer valid at Nando’s Miranda Westfield NSW restaurant only, while stocks last. Offer valid from 11:00AM AEST on Monday 8 July and ends at 11:59pm AEST on 8 September 2024. To redeem online, use promo code NATA4YOU on the Nando’s app or website during checkout. This offer applies to dine-in, and takeaway orders placed online via the Nando’s app or website and excludes
Tear & Share
Offer includes a Whole Chicken + Two Large Sides + Four Pitas + Hummus with PERi-Drizzle for $39.95 dine in or takeaway, $49.95 for Nando’s delivery (where available) and $54.95 for third party delivery providers (e.g. UberEats). Delivery fees apply. Large Side includes choice of Large Chips, PERi-PERi Chips, Spicy Rice, Corn on the Cob, Coleslaw, Garden Salad, Garlic Bread, Roasted Broccoli with PERi-crackle or Grain Salad. Please note that the Grain Salad is served in a regular bowl. Large Side can be upgraded to Large Sweet Potato Chips or Seriously Large Chips if the relative dollar premium is paid for the chosen upgrade. Hummus with PERi-Drizzle can be changed to other starters including 4 BBQ Ribs if the relative dollar premium is paid for the chosen change. Valid from 28/5/24 to 26/8/24. Valid at participating Nando’s restaurants in Australia (excluding Queensland) only, while stocks last. Not valid with any other offer unless specified otherwise. Not transferable or exchangeable. Cannot be redeemed or substituted for cash or other currency. Subject to applicable laws, Nando’s may vary or update these terms at any time. PERi-Perks points can be earned and redeemed on items in the transaction.
Fired up Foodies
1. Terms of Use
a. This website is operated by IQBusiness Insights (Pty) Ltd, a South African company,
registration number: 2009/005043/07 (IQ).
b. It is operated for the benefit of Nando’s Australia Pty Ltd, Nando’s New Zealand Limited and
NNZ Restaurants Limited (Nando’s).
c. This website provides access to an online hub, where Users participate in an online research
community and are invited to complete market research surveys (Hub).
d. These terms of use are supplementary to Nando’s full terms of use, found at:
i. Australia - https://www.nandos.com.au/term...
ii. New Zealand - https://www.nandos.co.nz/terms...
e. References to “we”, “us” and “our” are to IQbusiness Insights and Nando’s. Any reference to
“you”, “your” and the “User” includes any person who accesses or uses this Website or the
Hub.
2. Use of the website
a. Whilst we will use our best endeavours to ensure that this website is free from viruses, we
make no such warranty that it is, and it is your responsibility to ensure that this website does
not expose you to any viruses or other code that is harmful or may cause harm.
b. You must only use this website for lawful purposes, which may include:
i. browsing any part of this website solely in order to view it; or
ii. accessing and participating in the Hub.
c. Email addresses, contact forms and any other communication forms that appear on this
website are for professional communications only and must not be used to send unsolicited
messages.
3. Access to and use of the Hub
a. You must be at least 18 years of age to access and use the Hub.
b. Employees, immediate family members (parents, children, siblings or spouses) of
employees, contractors and suppliers of IQbusiness Insights or Nando’s must not access and
use the Hub. If you have already joined the Hub and later become ineligible by reason of this
clause, you must cancel and cease access to the Hub.
c. In order to access and use the Hub, you must first create a profile with us (Profile).
d. By creating a Profile, you agree that all information provided by you is true and correct and
that you will maintain and update this information in order to keep it current, complete and
accurate.
e. You are solely responsible for maintaining the confidentiality of your username and
password for the Hub, and take steps to ensure that others do not gain unauthorised access
to your password and the Hub. You may not transfer or share your Hub with anyone else,
and we reserve the right to immediately terminate your access to the Hub if you do transfer
or share your Profile.
f. You agree that we may send you invitations by way of email, text, or Hub messages to
participate in surveys and polls, provide you with relevant information or updates about
Nando’s, or to join other research communities.
g. We may terminate your access to the Hub if:
i. you breach these terms of use;
ii. the online research community is no longer operating, including because IQbusiness
Insights and Nando’s terminate their survey partnership; or
iii. you become ineligible to participate in the Hub in accordance with these terms of
use.
4. Intellectual Property
a. Unless otherwise indicated, we own or have the rights to use:
i. all copyright in this website, the Hub and their contents;
ii. all intellectual property, including patent or design rights, in the Hub; and
iii. any trade names or trade marks associated with this website and the Hub.
b. You must not in any way copy, reproduce, replicate, reverse engineer or imitate any part of
our Website or the Hub.
c. These terms of use permit you to use the Hub for personal, non-commercial use.
d. By competing surveys through the Hub, you grant us a non-exclusive, transferable, royaltyfree, perpetual, worldwide and irrevocable license to use, reproduce, adapt, publish and
display the survey data for any purpose without compensation, restriction on use,
attribution or liability.
5. Limitation of Liability
a. Except as otherwise provided at law, we make no additional warranties or representations
about the accuracy, completeness or fitness for any purpose of the contents of this Website
or the Hub.
b. This Website may contain links to external websites. Unless those websites are directly
controlled by us (in which case, the terms of use for those websites apply), we do not
endorse them in any way and accept no liability in relation to the quality or accuracy of any
content on other websites or of any breaches of law by those other websites.
c. To the extent permitted by law, we accept no responsibility and exclude all liability to you on
any basis for any claim, loss, injury, liability, demand, costs, including legal costs, expenses or
damage (Claims), however caused, which you may suffer in relation to your use of this
website or the Hub, except where caused by our gross negligence.
d. You agree to indemnify and hold us harmless from all Claims arising from your use or misuse
of this website or the Hub, your negligence or your breach of these terms of use.
6. General
a. We may, in our absolute discretion, change these terms of use from time to time by giving
you 30 days’ notice.
b. Details of how we collect, use and disclose your personal information is contained in our
Privacy Policy and forms part of these terms of use.
c. If any part of any of these terms is void, then the part that is void may be severed.
d. If you are located in Australia, these terns of use, your use of this website and the Hub and
any dispute arising out of these are governed by the laws of the State of Victoria, Australia.
e. If you are located in New Zealand, these terns of use, your use of this website and the Hub
and any dispute arising out of these are governed by the laws of Auckland, New Zealand.
7. Privacy Policy
a. IQ and Nando’s understand the importance of protecting the privacy of an individual’s
personal information and adopts the privacy principles contained in the Privacy Act 1988
(Cth) (Australia) and Privacy Act 2020 (New Zealand).
b. This privacy policy sets out how we collect, use and disclose information about you, how we
aim to protect the privacy of your personal information and your rights in relation to your
personal information in connection with this website and the Hub.
c. This privacy policy is supplementary to Nando’s full privacy policy, found at:
iii. Australia - https://www.nandos.com.au/priv...
iv. New Zealand - https://www.nandos.co.nz/priva...
8. Personal Information Collected
a. When you access and use the Hub, we will collect personal information from you.
b. The kinds of personal information we collect may include:
i. contact details such as your full name, business or personal addresses, email
addresses and phone numbers;
ii. date of birth;
iii. gender identity;
iv. ethnic background;
v. your location;
vi. occupation status;
vii. relationship status;
viii. household income;
ix. number and ages of children; and
x. information about financial products you have purchased.
(Personal Information)
9. Method of Collection
a. Generally, we will collect your Personal Information when you initially create a Profile in the
Hub, and through your completion of surveys.
b. When you use our website, the following information may also be logged for statistical
purposes and for the purposes of marketing and advertising to you:
a. the date and time of your visit to our website;
b. your IP address;
c. pages that you accessed and documents downloaded; and
d. the type of browser you were using.
c. Cookies may be used on our website. Cookies are pieces of information that a website
transfers to a computer’s hard drive for record keeping purposes. Most web browsers are
set to accept cookies and do not personally identify the user.
10. Purpose of Collection
a. The primary purpose of collection of Personal Information is to gather demographic data,
consumer data and market insights for Nando’s to develop its products and services.
b. We may also collect your Personal Information to:
i. respond to your enquiries via our website;
ii. invite you to events, surveys or other research communities;
iii. enter you into competitions or prize draws where you are eligible to participate; and
iv. add you to our mailing list where you have subscribed to our newsletter.
c. You may, at any time, request not to receive direct marketing communications from us or use
any opt-out mechanism provided and we will comply with that request.
11. Disclosure of Personal Information
a. Your Personal Information is accessible by IQbusiness Insights and Nando’s.
b. We will not disclose your Personal Information to third parties without your consent or
unless required by law.
c. This website is hosted in South Australia and the Hub is hosted in Australia. This means that
your Personal Information may be stored or accessed in overseas countries, including South
Africa or the US.
12. Your Rights in relation to your Personal Information
a. To the extent required by law, we will comply with any request made by you to:
i. know how we are using your Personal Information;
ii. know what Personal Information is being held about you;
iii. correct inaccurate Personal Information held by us about you;
iv. erase Personal Information about you (subject to any requirement for us to keep
records under other laws, such as taxation legislation);
v. restrict the use of your Personal Information (understanding that this may affect our
ability to provide products or services to you); and
vi. obtain a digital copy of your Personal Information.
b. You may direct any request to our Privacy Officer, whose contact details are listed below. To
obtain access to your Personal Information:
i. you will have to provide proof of identity to ensure that Personal Information is
provided only to the correct individuals and that the privacy of others is protected;
ii. you will need to be reasonably specific about the information you require; and
iii. We may charge you a reasonable administration fee, which reflects the cost to us for
providing access in accordance with your request.
13. Security of Your Personal Information
a. We take reasonable steps to ensure that the Personal Information we hold is protected from
misuse, interference and loss and from unauthorised access, modification or disclosure.
b. Generally, we hold your Personal Information electronically, but may from time to time hold
your information in paper form also.
c. In the event that your Personal Information is subject to a data breach, we will comply with
all mandatory statutory notification requirements.
d. We will destroy your Personal Information in circumstances where it is no longer required,
unless required by law to retain the information.
14. Complaints
a. Please direct all privacy complaints to our Privacy Officer:
Attn: Nando’s Privacy Officer
40 Mollison Street, Abbotsford, VIC 3067
Telephone: 1300 NANDOS (1300 626 367)
Email (Australia): ANZ.PrivacyOfficer@nandos.com.au
Email (New Zealand): ANZ.PrivacyOfficer@nandos.com.au
b. At all times, privacy complaints will be treated seriously and dealt with in a prompt and
confidential manner.
c. You will be informed of the outcome of your complaint following completion of the
investigation, which will take no more than 30 days.
d. In the event that you are dissatisfied with the outcome of your complaint, you may refer the
complaint to the Office of the Australian Information Commissioner if in Australia
(https://www.oaic.gov.au) or the Office of the New Zealand Privacy Commissioner if in New
Zealand (www.privacy.org.nz)
Nandonation Restaurants Complimentary Meal Upgrade
Receive an upgrade to large on your side and drink when you purchase any regular meal. A regular meal constitutes any item purchased from our Salads, Specialties, Flame Grilled Peri-Peri Chicken for one or Burgers, Wraps and Pitas range (Main Item) + Regular Side (not including Sweet Potato Chips range) + the following Regular Drinks – 390mL 'Coca-Cola,' 'Coca-Cola Zero,' 'Diet Coca-Cola,' & Coca-Cola varieties, 'Sprite', ‘Fanta’ or 'Lift.' Upgrade entitles you to a large side (excluding Sweet Potato Chips) and a 600mL beverage of the regular variety you purchased (while stocks last). Free upgrade does not apply to extras. The voucher must be handed over at the counter with purchase of meal to redeem the offer. Offer valid at stated restaurant only. Offer valid until 20/01/2024. Not valid with any other offer. PERi-Perks points will not be awarded for purchases in association with any offer or discount. One offer per chicken lover per day. Please enjoy PERi–PERi responsibly. Offer not valid with catering, delivery or online orders.
Win With Nando's - Voucher Terms & Conditions
Offer not valid in conjunction with any other offer, unless otherwise permitted by Nando’s Australia Pty Ltd ABN 20 079 066 407. The Gift voucher is valid for eight (8) weeks from the date of activation. The Gift voucher will be void if the Claimant does not redeem the Gift voucher by this date. This Offer is limited to one (1) Gift voucher per Eligible Claimant each day. The Gift voucher cannot be shared. A Gift voucher, or any unused portion of a Gift voucher, is not transferable, deferrable, exchangeable or redeemable for any other product and cannot be taken as cash or other currency. PERI-Perks points will not be awarded for transactions using the Gift voucher. All other items in the transaction that have been paid for will not earn PERI-Perks points. The Gift voucher cannot be redeemed for orders made through third party delivery sites, such as Uber Eats. The $15.00 Gift voucher is valid for only one (1) transaction. You can select any number of items up to the value of the Gift voucher, or above the value if you make up the difference with an alternative form of payment. The Gift voucher needs to be presented in restaurant with any Nando’s purchase over $6.75 to redeem. If the $15.00 is not spent in a single transaction, the remaining balance will be forfeited and is not transferable, deferrable, exchangeable or redeemable for any other product and cannot be taken as cash or other currency. See here for full terms and conditions. Valid in participating Nando’s Australia restaurants only. Redeemable online only (via the Nando’s website or app). Enjoy PERi-PERi responsibly.
The Healthcare industry & Emergency Service Worker 20% Offer
Receive 20% off Nando’s purchases for pre-approved healthcare industry and emergency services customers (including those who are registered with the Australian Health Practitioner Regulation Agency (AHPRA), doctors, nurses, paramedics, healthcare industry receptionists, police, fire officers, ambulance officers, aged care workers and correctional services officers). Offer valid at participating restaurants only. Not valid in Tasmania. Must show your pre-approved healthcare industry or emergency services photo identification card, or demonstrate you are registered with AHPRA with accompanying photo identification at the counter with purchase to redeem offer. One offer per customer per day while stocks last. Not valid with any other offer unless specified otherwise. Excludes alcohol, catering, delivery and online orders. Cannot be exchanged or redeemed or substituted for cash. Subject to applicable laws, Nando’s may vary, update or terminate this offer at any time. PERi-Perks points cannot be earned or redeemed with this offer.
Westfield Direct (Click and Collect)
Receive your Nando’s order through the Westfield Direct (Click and Collect) service. Offer valid at participating Nando’s restaurants in Westfield centres only. Age restricted products like liquor will only be supplied to those aged 18+. Not valid with any other offer unless specified otherwise. Subject to applicable laws, Nando’s may stop participating in this service at any time. No refunds will be given if click and collect order is cancelled or changed within 30 minutes prior to the requested collection time. PERi-Perks points can be earned or redeemed with this offer points via Nando’s website following the “add receipt” function here. Refer here for Westfield’s T&C’s on their Click and Collect program.
Complimentary Meal Upgrade
Receive an upgrade to large on your side and drink when you purchase any regular meal. A regular meal constitutes any item purchased from our Salads, Specialties, Flame Grilled Peri-Peri Chicken for one or Burgers, Wraps and Pitas range (Main Item) + Regular Side + the following Regular Drinks – 390mL or 450mL 'Coca-Cola,' 'Coca-Cola Zero,' 'Diet Coca-Cola,' & Coca-Cola varieties, 'Sprite', ‘Fanta’ or 'Lift.' Upgrade entitles you to a large side and a 600mL beverage of the regular variety you purchased (while stocks last). Free upgrade does not apply to extras. The voucher must be handed over at the counter with purchase of meal to redeem the offer. Offer valid at stated restaurant only. Not valid with any other offer. PERi-Perks points will not be awarded for purchases in association with any offer or discount. One offer per chicken lover per day. Please enjoy PERi–PERi responsibly. Offer not valid with catering, delivery or online orders.
Complimentary chocolate mousse with meal purchase
Receive a complimentary chocolate mousse when you purchase any regular meal. A regular meal constitutes any item purchased from our Salads, Specialties, Flame Grilled Peri-Peri Chicken for one or Burgers, Wraps and Pitas range (Main Item) + Side + Drink. Offer valid at stated restaurant only. Chocolate mousse cannot be changed for any other item and is only available while stocks last. The voucher must be handed over at the counter with purchase of meal to redeem the offer. Offer valid at stated restaurant only. Not valid with any other offer. PERi-Perks points will not be awarded for purchases in association with any offer or discount. One offer per chicken lover per day. Please enjoy PERi-PERi responsibly. Offer not valid with catering, delivery or online orders.
Enjoy a 1/4 chicken on us when any meal is purchased
Receive a complimentary ¼ chicken when you purchase any regular meal. A regular meal constitutes any item purchased from our Salads, Specialties, Flame Grilled Peri-Peri Chicken for one or Burgers, Wraps and Pitas range (Main Item) + Side + Drink. ¼ chicken cannot be changed for any other items and is only available while stocks last. The voucher must be handed over at the counter with purchase of meal to redeem the offer. Offer valid at stated restaurant only. Not valid with any other offer. PERi-Perks points will not be awarded for purchases in association with any offer or discount. One offer per chicken lover per day. Please enjoy PERi-PERi responsibly. Offer not valid with catering, delivery or online orders.
Complimentary large side with any full chicken purchase
Receive a complimentary large side with any full chicken purchase. Offer also available when you purchase multiple chickens in one transaction. Offer only available while stocks last. The voucher must be handed over with your full chicken purchase to redeem the offer. Offer valid at restaurant stated only. Not valid with any other offer. PERi-Perks points will not be awarded for purchases in association with any offer or discount. One offer per chicken lover per day. Please enjoy PERi-PERi responsibly. Offer not valid with catering, delivery or online orders.
Complimentary regular chips with burger, wrap or pita purchase
Receive a complimentary regular chips with any burger, wrap or pita purchase. Offer does not apply to extras and the regular chips cannot be changed for any other items and is only available while stocks last. One free item per transaction. The voucher must be handed over with your burger, wrap or pita purchase to redeem the offer. Offer valid at stated restaurant only. Not valid with any other offer. PERi-Perks points will not be awarded for purchases in association with any offer or discount. One offer per chicken lover per day. Please enjoy PERi-PERi responsibly.
20% off Rottnest Fast Ferries Discount
Receive 20% off a Nando’s purchase when you order a Main Item for Rottnest Fast Ferries customers. Offer valid between 25/08/22 and 31/12/22. Offer valid at Nando’s Hillarys WA only. Must present a Rottnest Fast Ferries ticket dated the same day in restaurant with any Nando’s Meal purchase over $6.75 to redeem offer. One offer per customer per day while stocks last. Not valid with any other offer unless specified otherwise. Valid for in restaurant purchases only. Excludes catering, delivery and online orders. Cannot be exchanged or redeemed or substituted for cash. Subject to applicable laws, the promoter may vary, update or terminate this offer at any time. PERi-Perks points cannot be earned or redeemed with this offer.
Broadway Student Night Free Side
Receive a complimentary regular chips or regular PERi-PERi chips with any main item purchase (excludes Snacks (4 Ribs & 4 Wings are included in promotion), Sides, Extras, Desserts, Drinks and Catering). One time use only. This voucher must be handed over to a staff member at point of sales. Must present valid student identification card at the counter with purchase to redeem offer. Offer valid at Nando's Broadway restaurant only. This offer cannot be substituted for any other item or cash. One complimentary offer per transaction. PERi-Perks points will be applied to all other items in the transaction excluding the complimentary item. Offer can be redeemed via bounce back card only. Not valid with any other offer. Valid until 28/03/2024.
10% off your Nando’s purchase
Receive 10% off your Nando’s purchase. Offer valid at stated restaurant only. Please flash your staff identification card at the counter when making your purchase. Only valid for customers that have been pre-approved by the stated restaurant. Not valid with any other offer. PERi-Perks points will not be awarded for purchases in association with any offer or discount. One offer per chicken lover per day. Please enjoy PERi-PERi responsibly. Offer not valid with catering, delivery or online orders.
20% Emergency Services Discount Offer
Receive 20% off Nando’s purchases for pre-approved emergency services customers. Offer valid at stated restaurant only. Must show your pre-approved emergency services identification card at the counter with purchase to redeem offer. One offer per customer per day while stocks last. Not valid with any other offer unless specified otherwise. Excludes catering, delivery and online orders. Cannot be exchanged or redeemed or substituted for cash. Subject to applicable laws, Nando’s may vary, update or terminate this offer at any time. PERi-Perks points cannot be earned or redeemed with this offer.
Family Offer
The voucher must be handed over with a shared meal purchase to redeem offer. Offer is available when you purchase whole chicken/s, multiple chickens with sides and shared platters. One offer per chicken lover per day. One complimentary item per transaction. Offer valid at restaurant stated on the voucher only. Not valid with any other offer. PERi-Perks points will not be awarded for entire transaction purchases in association with any offer or discount. Please enjoy PERi-PERi responsibly.
Dine in - Share your feedback $50 gift card - monthly draw
All customers who have; (1) placed a 'Dine in' online order via the Nando's Australia app at Werribee Pacific, Point Cook or Werribee Watton Street restaurants and (2) submitted their feedback via the survey link provided on their email receipt and (3) provided their email address on the survey, will go into the draw to win a $50 Nando's e-gift card. (1) One x $50.00 valued Nando's Australia e-gift card will be provisioned each month and the draw will take place on the last Friday of each month. The e-gift card can only be redeemed at Nando's restaurants within Australia and cannot be exchanged for cash or any other prize. The winner will be contacted via email with their e-gift card included.
.
PERi-Perks Offers
Member of the Month
To enter the Member of the Month competition, entrants must be registered and verified members aged 18 or older. Members must fill out the form included in the monthly statement and tell us what make them a great Perker by the 13th of the month. Four Finalists will be contacted by email by the 14th of the month and asked to provide a picture of themselves eating a Nando’s and two sentences on why they love Nando’s and PERi-Perks by the 24th of the month. The three runners up will receive 50 points on to their Member account and the winner will be featured in the next months statement and receive 1000 points on to their member account. For the avoidance of doubt, the Prize (and each part of the Prize) is not transferable, deferrable, exchangeable or redeemable for any other product and cannot be taken as cash.
Meal Bundle Terms and Conditions
The Classic Pack, ½ Chicken Pack, Double Classic Pack and Whole Chicken Pack (“Meal Bundles”) are only valid on the Nando’s Delivery service for orders placed via the Nando’s app or website. Meal Bundles are not valid on the Nando’s Catering platform, online orders for takeaway or At Table Ordering, third party delivery orders or orders made in restaurant. PERi-Perks points can be earned on all items within the transaction, excluding complimentary or discounted items. When a dollar value discount has been applied to an entire order such as 20% or $10 off, no points will be earned for that transaction. Certain offers may be used in conjunction with the Meal Bundles such as a $ off or % off offer (e.g.$10 off) however the Free Regular Side September statement offer or a “Free Item” offer cannot be applied. An extra regular side must be applied separately to use the September Statement offer in conjunction with a meal bundle. During the promotional period, delivery orders cannot be paid with PERi-Perks points and must be paid by credit or debit card or Nando’s Gift Card only. Nando’s Delivery is only available at selected Nando’s restaurants across VIC, QLD, WA and NSW. Nando’s Delivery is only available for delivery within a 5km radius of a Nando’s Delivery restaurant and cannot be delivered to address’s outside the 5km radius.